Then restart your computer.ġ0) See if the problem is resolved. Click Next to continue.ĩ) When the install finishes, update your wireless mouse driver via Device Manager. When you reach the following window, tick the box for Show compatible hardware. Click Next to continue.ħ) Restart your computer for the change to take effect.Ĩ) When you restart, go through the process again. Right-click your wireless mouse and click Update Driver Software….ģ) Click Browse my computer for driver software.Ĥ) Click Let me pick from a list of device drivers on my computer.ĥ) Un-tick the box for Show compatible hardware. Ģ) Expand Mice and other pointing devices. Here is how:ġ) On your keyboard, press the Windows key and X at the same time, then click Device Manager.

One of the first things you do when you’re having ill-functioned hardware is to reinstall its driver. NOTE : You should use remote control feature to proceed with the following method. If you have previously enabled the remote connection on your Windows 10, or that you have installed Teamviewer, use them as per your own needs. Some of the following fixes require a working pointing device. Try using a pointing pen, a USB mouse, touchpad or speech recognition. NOTE: Replace your mouse if it’s over 5 years old. Some of the instructions here might not apply. Yes temperament!!! As if the pc will explode or melt if removed ever.If you do not have a receiver to your wireless mouse, then you are having a Bluetooth mouse, not a wireless mouse.

If all above fails buy yourself a new set and be sure to leave the receiver in a port you will never use again and make it a temperament feature to that usb slot.

If I were you I would try the first option, if it doesn't work there are people on ebay selling their old receivers as to other difficulties as their pets using the wireless keyboard as chew toys and they are in turn stuck with the receiver. I converted mine to Bluetooth with a Bluetooth dongle I had for my phone, but that's on a much more technical level and does require some knowledge and savvy or a background study in this area. Although you will only be able to use one at a time and use the program to switch between the two accessories. They have extremely close if not almost the same frequency that they send and receive data through and from your pc. If like my old set it came as a set in one box it is more than likely possible for you to download a software dongle that will allow you to use the one that you have left for your mouse or keyboard.

One for my mouse and another for my keyboard. Unifying keyboard and mouse dongle means that there is only one receiver for both of the wireless accessories instead of a receiver per accessory.įor example my wireless keyboard and mouse use one receiver that is plugged into one usb slot, whereas my previous ones each came with a receiver.

A4tech wireless mouse not working